Thank you for reaching out to us for support! We are glad to help. Follow the instructions below to accept a remote connection.
If you are using a Windows 10 Computer, we can provide remote support through the use of Quick Assist
- Click on the search area next to the Windows Start button
- Search for Quick Assist
- Open Quick Assist
- We will provide a numeric code for you to enter
- Navigate to the "Chrome Remote Desktop" page by clicking the button below. Chrome Remote Desktop
- Then, install the Chrome Remote Desktop software, if necessary.
- Once the program has been installed, you must generate a code and provide it to PFS.
- We will connect shortly.