Thank you for reaching out to us for support! We are glad to help. Follow the instructions below to accept a remote connection.



INSTRUCTIONS

If you are using a Windows 10 Computer, we can provide remote support through the use of Quick Assist

  1. Click on the search area next to the Windows Start button
  2. Search for Quick Assist
  3. Open Quick Assist

  4. Quick assist search
  5. We will provide a numeric code for you to enter

  6. Quick assist code
Click here to download TeamViewer

INSTRUCTIONS:

  1. Open the downloaded Windows file:
    Teamviewer.exe
  2. When the program opens, give PFS your "ID" and "Password".

  3. Tv example
  4. We will connect to your computer shortly.

Thank you!

INSTRUCTIONS:

  1. Navigate to the "Chrome Remote Desktop" page by clicking the button below.
  2. Chrome Remote Desktop
  3. Then, install the Chrome Remote Desktop software, if necessary.
  4. Chrome tut
  5. Once the program has been installed, you must generate a code and provide it to PFS.
  6. Gen code
  7. We will connect shortly.

Thank you!